Alerts

“Alerts” in TNI is a tool for detecting problems on computers. These notifications are shown as an icon.

List of alerts

Alerts are configured and managed in the TNI Settings Alerts . Any alerts can be enabled or disabled, and some of them can be further configured.

Device information is out of date

The setting allows you to issue a warning about devices that have not been scanned for more than X days, with the ability to set the number of days from 1 to 9999.

For example: if you specify 30 days (the default value), the alert will be displayed only for nodes where the last scan was over 30 days ago.

It has an additional setting, in which alerts will be displayed for devices that have not been scanned.

Disk space alert

One or more logical partitions on the asset are low on free space.

In the alert settings, you can specify the threshold for the disk space alert in gigabytes or as a percentage of the total disk space.

Antivirus problems

Antivirus software is not found or disabled, or its database is out of date.

Firewall problems

Firewall is not found or disabled.

Auto-update status

Auto-update is disabled.

Service Pack is out of date

… or not installed at all.

Track software presence / absence

Shows the list of tracked software.

Software tracking can be managed from the Software accounting mode.

License expired / expiring

Allows you to display alerts for devices (and software installed on them) to which expiring licenses are linked in the License Management module.

For the alert about the imminent expiration, you can specify the days before the expiration from 0 (warn only on the last day of the license) and up to 300.

For the alert to work correctly, the license validity periods should be specified in the License Properties.

S.M.A.R.T. drive diagnostic alerts

Notifies about exceeding the set threshold of values of any of the selected parameters of hard drives.

Using alerts

The Alerts page in the Settings window allows to disable each of the alert types and specify additional settings for the disk space alert.

Alerts can be viewed in the Common reports mode:

  • Group summary contains a complete list of alerts for the computers in the group. All alerts in the Storage can be viewed in the summary for the root group.
  • The Alerts category in the report on selected assets displays all alerts for the selected asset or assets. The number of alerts for the selected assets is displayed to the right of the category in the Sidebar. The shortcut to the Alert settings becomes available when you hover a mouse cursor over the category.

Alert messages can be included in the Table report when creating a custom template.

The Alerts presence assistant displays the number of alerts in the Network tree and allows to view a list of alerts for each asset in a hint, as well as to hide all the devices that don’t have any alerts.

When building a report on alerts, use this assistant to hide assets that don’t have any alerts.

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