Description of assistants

The purpose of any assistant is to display additional information in the network tree. Assistants are sorted into groups by the nature of this information: HardwareSoftwareInventory or Miscellaneous.

Each assistant has a condition. When an assistant is active, every network node is matched against its condition.

When the Indicator mode is active, the nodes that passed the check are marked with an icon.

Hovering the mouse cursor over this icon will provide additional information in the form of a hint.

In the Filter mode, an assistant will hide all assets that do not satisfy its condition.

If you've got a suggestion for a new assistant type, feel free to send us a message! Use the main menu option Feedback / Feature request and tell us. Perhaps, next update you'll find your assistant in the program.


Installed RAM

Compares the amount of RAM on an asset with the user-defined value.

The Indicator displays an icon with the amount of RAM.

Virtual type

Shows whether a device is physical or virtual.

Example of usage: excluding all virtual devices from a hardware report.


Operating system

The Indicator displays the icon representing the installed OS and its version. The full title and version of the OS can be found in the hint.

The Filter hides all assets that run on an OS from a different OS family than the one specified (Windows, Linux, MacOS, FreeBSD or ESXi).

Tracked software

This assistant is related to the Software accounting mode, where it's possible to enable tracking for presence or absence of certain software on selected assets. It has three modes and can point out the computers with must-have violations, forbidden violations or both. In the must-have mode, the assistant displays an icon for each asset where "must-have" software is not found and the amount of such software. With forbidden, an icon is displayed for each asset where forbidden software is found. When choose all, an icon is displayed when both types of violations exist. The hint lists which software caused the icon to appear and the type of violation.


Last snapshot age

Compares the age of the latest snapshot with the user-defined number of days.

The Indicator displays the number of days since the asset was last scanned.

Example of usage: view all the assets that were not scanned for at least a month.


Online status

TNI 3 pings all the assets in the storage once every several seconds, and this assistant is used to display the result in the Network tree.

In the Filter mode, this assistant only shows the nodes that are online at the moment (or offline, if the user changes the condition).

Note contents

Each asset can have a note assigned to it. These are comments added by the user of TNI 3.

Notes can be easily added in the Common reports mode or in Network node properties.

This assistant's condition contains a search string. When left blank, all the nodes that have a note will satisfy the condition. When text is entered into the assistant's field, only the nodes which have a note containing the entered text as part of it will satisfy the condition.

The Indicator displays an icon for each asset that satisfies the condition. The hint contains the full note.

It's a good idea to include a short keyword in every note along with the actual message (e.g., "TODO" for tasks, "FIX" for faulty assets, "UPGRADE" for assets that need to be upgraded, etc.) In this case, the Note contents assistant becomes very helpful. For instance, you can use it to filter all the nodes by the presence of "FIX" in their notes, which will yield the list of malfunctioning assets. Then you hover your mouse over one of them to find out what exactly is wrong:

Alerts presence

The Indicator displays a red flag and the number of problems in front of each asset where problems have been detected.

The Filter allows you to hide all the devices that don't have any alerts. This can be useful when building an alert report.

See: Alerts.

Search node

The condition contains a search string. Only the nodes that have the string as part of their name or additional text will satisfy the condition.

An alternative way of creating this assistant is by saving the tree search.

See: Searching in the Network tree.